When you are looking for decision maker business contacts within specific target accounts there are a a few names that instantly come to mind like Hoovers, Onesource, Spoke, Jigsaw, Zoominfo, ActiveContacts and Linkedin to name some of them. While each of these are great sources for company information and locating business contacts and decision makers in companies, they are quite varied in terms of what they offer and the model on which they are based. While selecting a source for your contacts its good to know what these are and weigh them out to determine which is the best source for your specific requirements. Here’s a quick overview on Linkedin.com and Jigsaw.com, two contrasting models that revolve around business contacts and b2b leads:
- What is it?
- Linkedin is an online business network built to connect business professionals much like social networking sites such as Facebook.com, Orkut.com & Bebo which are a network of friends and social relationships. Users sign up and setup a profile for free and start linking to other connections or professionals they know who also have Linkedin accounts. This will give you access to not only your connections profile information but their connections and connections’ connections as well. In short the more connections you personally know and add to your account, the larger the business network you will have access to.
- How do you locate business contacts?
- Once you have built your network by adding connections you can search through your network of contacts by various criteria such as company name, location, industry, keywords, contact names, titles and so on. By clicking on a contact name you will have access to any information that contact has made available on his/her profile which can include a lot of detail such as previous employment history, position, job role and responsibilities, interests, education background as well as testimonials from others who have worked with them. In short there is usually a lot you can tell about the person professionally from viewing their profile which is a huge plus for sales and marketing professionals
- What are the pros of Linkedin as a business contacts source?
- Sign up and setup is free, you can get started and build a business network of contacts over some time without any upfront investment
- If you know about 50 people who you can add as connections it can give you access to up to 2 million contacts or more
- Users often provide a lot of details about themselves professionally from current position, roles, responsibilities, areas of specialization and more which can be extremely valuable to sales and marketing efforts
- Since users update their profiles and information by themselves most of the data is quite reliable and makes this model one of the stronger sources in terms of data quality
- With over 25 million users signed up it provides a good range of contacts at both executive as well as more deep rooted levels
- What are the cons of Linkedin as a business contacts source?
- Since is based on a networking model, the depth of contacts you will have access to is dependent on how many people you know and can connect to in your own network. If you know fewer business associates who use Linkedin, your own network will be smaller and hence the access you have to others within the Linkedin network will also be less
- It’s a useful source for finding individual contacts or locating decision makers within few accounts but does not have an option to bulk download contacts or export so that they can be uploaded to a CRM. It’s not ideal for lists that are needed for campaigns
- Linkedin profiles don’t provide complete contact information such as postal addresses, phone numbers and email id’s. So it may not be as well suited as a direct information source to run direct mail, telemarketing or email campaigns
Jigsaw
- What is it?
- Jigsaw is an online directory of decision makers and business contacts targeted especially at sales and marketing professionals who need to locate specific contact information on decision makers at accounts they are looking to target. Users can sign up free and then use points to buy a business contact they need. It uses a combination of a paid and social model where the user can either buy points for cash or earn points by sharing and uploading business contacts he/she already has in exchange for business contacts he/she needs which someone else may have added.
- How do you locate business contacts?
- Before you start out locating contacts you need points in your account which works as credit. You can either earn points by contributing data that you already have or simply buy credits for money. Contacts can be searched through company name, industry, title, location and several other criteria. Once you have located the contacts you need you can simply buy them in exchange for points from your account. Alternatively Jigsaw also sells lists of contacts from within the database which allows you to select a list based on industry or types of contacts etc and purchase an export of the data to use in campaigns
- What are the pros of Jigsaw as a business contacts source?
- The Jigsaw database has accumulated over 9 million contacts with a large range of contacts at almost all levels of an organization from executives to those at a deeper level which makes it one of the larger databases of its kind and provides a great source for contact information
- The point system allows users to pay for only what they need virtually like buying contacts off a shelf and not having to pay for a subscription they may not make as much use of so its a pay-as-you-go model
- The ability to earn points by contributing data allows you to barter your existing contact data and can enable you to access the contacts without having to use cash if you already have data that you can share
- Jigsaw provides complete contact information from names, job titles, email addresses, postal addresses and direct phone numbers which makes it ideal as a source for email, tele and direct mail campaigns
- The option of buying a list is useful especially when you intend to upload the data into a CRM or other application for running campaigns
- What are the cons of Jigsaw as a business contacts source?
- Although having a database of 9 million contacts is a benefit, it can also be a drawback since there is a fairly high percentage of contacts which has expired and although there is a system in place for users to mark bad contacts, the sheer volume of data makes it difficult to maintain the quality of it so its not uncommon to find contacts that no longer exist in their roles
- Since the data is not added by the contact themselves, updates don’t reflect in the data when people have moved from their positions or companies
- The lists are defined on a certain criteria and while you can specify the type of contacts or accounts you need, the contacts are identified by the type and level of contacts you need and not role based contacts which are more customized as against ready lists
Whats the verdict? It depends on what suits your requirements and is best for your marketing and sales efforts. So choose wisely!